Privacy declaration

Roy's Special Tools, located at Moerheimstraat 87A, 7701 CC Dedemsvaart, is responsible for the processing of personal data as shown in this privacy statement. 0523-615653

Harold de Roy is the Data Protection Officer of Roy's Special Tools. He can be reached via info@rstools.nl.

Personal data that we process
Roy's Special Tools processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data that we process:
- First and last name
- Gender
- Address details
- Phone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Bank account number

Special and/or sensitive personal data that we process
Our website and /or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@rstools.nl and we will delete this information.

For what purpose and on what basis do we process personal data
Roy's Special Tools processes your personal data for the following purposes:
- Processing your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or email you if this is necessary to provide our services
- To inform you about changes to our services and products
- To deliver goods and services to you
- Roy's Special Tools also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making
Roy's Special Tools does not make decisions based on automated processing on matters that could have (significant) consequences for people. These are decisions taken by computer programs or systems, without a human being involved (for example an employee of Roy's Special Tools).

How long we keep personal data
Roy's Special Tools does not store personal data of customers longer than is strictly necessary to to achieve the purposes for which your data is collected, and no longer than is legally required. We store your data for as long as you are a customer or for a maximum of 3 years after our last contact if longer retention is not legally required.

Sharing personal data with third parties
Roy's Special Tools only provides data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Roy's Special Tools only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, adjust or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Roy's Special Tools and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

You can request access to, correction, deletion or data transfer of your personal data. or send a request for withdrawal of your consent or objection to the processing of your personal data to info@rstools.nl.

To ensure that the request for access has been made by you, we ask you for a copy of your ID with the request to send along. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Roy's Special Tools would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Hoe we protect personal data
Roy's Special Tools takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss , prevent unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@rstools.nl

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